Terms of Service

These Terms of Service (the "Terms") are a binding agreement between Dollar Traq Corp, a Wyoming corporation with its principal office at Suite 304, 1560 Wall Street, Naperville, Illinois 60563 ("Dollar Traq," "we," "us," or "our"), and the person or entity accessing or using the Services ("you").

• Part 1 — General Terms
• Part 2 — Product-Specific Terms
• Part 3 — Carrier and Driver Terms
• Part 4 — Electronic Communications and E-Sign Consent

Together with any Order Form, our Privacy Policy, Data Processing Addendum, and Fee Schedule, these documents form the entire agreement between you and Dollar Traq.

Dollar Traq is a software and data provider. It is not a freight broker, motor carrier, freight forwarder, shipper, insurance producer, consumer reporting agency, bank, or money transmitter, and it is not a party to any contract for the transportation of freight.

PART 1 — GENERAL TERMS

1. Acceptance; Parties; Precedence

1. 1.1 Who is bound. If you use the Services on behalf of a company, "you" means that company and each of its Authorized Users. Each Authorized User is also individually bound by these Terms with respect to their own conduct.
2. 1.2 Separate agreements. If you have signed a master subscription agreement or Order Form with us, that document controls over these Terms to the extent of any conflict for the Services it covers. Otherwise, these Terms govern.
3. 1.3 Order of precedence. (a) a signed Order Form; (b) the Data Processing Addendum (for data-protection matters); (c) Part 2 Product-Specific Terms; (d) Part 1 General Terms; (e) the Fee Schedule; (f) the Privacy Policy; (g) documentation. Terms in your purchase order or vendor forms are rejected and have no effect.

2. Definitions

1. Affiliate means an entity controlling, controlled by, or under common control with a party.
2. Aggregated Data means data derived from use of the Services that has been aggregated across multiple Customers or de-identified so that it does not identify any Customer, Carrier, individual, shipper, or non-public rate.
3. Authorized User means an employee, agent, or contractor whom you authorize to use the Services under your account.
4. Carrier means a motor carrier, owner-operator, dispatcher, or their personnel.
5. Carrier Data means information about a Carrier, however obtained, including Public Regulatory Data, packet submissions, insurance and identity verification results, tracking data, incident reports, and Trust Scores.
6. Customer means the broker, shipper, third-party logistics provider, or other entity that subscribes to the Services.
7. Customer Data means data, documents, and content that you or your Authorized Users submit to, connect to, or generate through the Services, including shipment records, mailbox content, rate history, configurations, and Carrier packets collected on your behalf.
8. Dollar Traq Data means the carrier intelligence database, Trust Scores, tiers, flags, fraud signals, models, rules, benchmarks, and all data compiled, derived, or generated by Dollar Traq, other than Customer Data.
9. Driver means an individual who operates a commercial motor vehicle and uses the Driver App or receives messages from the Services.
10. Information Providers means FMCSA, USDOT, NHTSA, state agencies, courts, insurance producers and insurers, telematics and ELD providers, transportation management systems, load boards, rate-data providers, identity and fraud-prevention vendors, Carriers, Customers, and any other source from which we obtain Carrier Data.
11. Order Form means an ordering document or online checkout specifying Services, term, and fees.
12. Output means any content generated by AI Features in response to your inputs or configurations.
13. Public Regulatory Data means data obtained from governmental sources, including FMCSA registration, authority, insurance filing, inspection, crash, safety-measurement, and out-of-service data.
14. Services means Dollar Traq's websites, web application, agents (including Sentinel, Rate, Tracker, Scout, Vault, and Fleetra), the Driver App, browser extensions, APIs, voice and messaging services, DT Pay, AI-COI verification, integrations, and related documentation and support.
15. Trust Score means any score, tier, rating, flag, hard-stop, or status generated by Dollar Traq about a Carrier.

3. The Services and Dollar Traq's Role

1. 3.1 What we do. We provide software, data, and AI agents that help Customers vet, onboard, monitor, communicate with, track, and pay Carriers, and that help Carriers and Drivers document and complete loads.
2. 3.2 What we are not. Dollar Traq does not arrange transportation, does not tender or accept loads, does not select Carriers, and does not hold operating authority. Every decision to hire, dispatch, tender to, pay, or stop using a Carrier is made solely by the Customer. Every contract for transportation is solely between the Customer and the Carrier.
3. 3.3 Not a consumer reporting agency; no FCRA use. Dollar Traq Data is compiled about commercial entities for business risk-management, fraud-prevention, and compliance purposes. It is not a consumer report, and Dollar Traq is not a consumer reporting agency.
4. 3.4 Not legal, insurance, safety, or tax advice. Content in the Services describing regulations, insurance, safety ratings, or compliance is informational only. Dollar Traq is not a law firm, insurance producer, safety consultant, or accountant.
5. 3.5 Decision support. Trust Scores, compliance statuses, fraud signals, verification results, rate benchmarks, and AI Outputs are tools to support your judgment. You remain solely responsible for carrier selection and compliance with your own carrier standards.
6. 3.6 Availability; changes. We will use commercially reasonable efforts to make the Services available 24×7, excluding scheduled maintenance and events beyond our reasonable control. We may modify, add, or discontinue features.
7. 3.7 Third-party dependencies. The Services depend on Information Providers and third-party platforms. We are not responsible for their availability, accuracy, or changes.

4. Accounts and Authorized Users

1. 4.1 Registration. You must provide accurate, current, and complete information and keep it updated. We may require identity, business, and authority verification before activating an account.
2. 4.2 Credentials. Each Authorized User must have unique credentials. You are responsible for all activity under your account and for maintaining the confidentiality of credentials.
3. 4.3 Responsibility for users. You will ensure your Authorized Users comply with these Terms. An act or omission by an Authorized User, or by anyone using your credentials, is your act or omission.
4. 4.4 Seats and usage limits. Plans include the number of seats, monitored Carriers, tracked loads, agent actions, phone numbers, messages, API calls, and storage stated in the Fee Schedule or Order Form.

5. Plans, Free Trial, Fees, and Payment

1. 5.1 Plans. Current plans are Starter ($299/month), Growth ($599/month), and Enterprise ($999/month), with the features and limits described on the Fee Schedule, plus usage-based charges for DT Pay, telephony, and add-ons.
2. 5.2 Free trial. New Customers may receive a 14-day free trial with no commitment. During the trial, the Services are provided as is and Customer Data entered during the trial may be deleted if you do not subscribe.
3. 5.3 Billing. Subscription fees are billed in advance on a monthly basis or annually if your Order Form says so, and renew automatically unless either party gives notice of non-renewal at least 30 days before the renewal date.
4. 5.4 Taxes. Fees exclude taxes. You are responsible for all sales, use, VAT, GST, and similar taxes other than taxes on our income.
5. 5.5 Late payment. Amounts unpaid 15 days after the due date accrue interest at 1.5% per month or the maximum lawful rate, whichever is less.
6. 5.6 Refunds. Except as expressly stated in these Terms, fees are non-refundable and non-cancellable, and there are no refunds or credits for partial periods, unused seats, or downgrades.
7. 5.7 Price changes. We may change fees on at least 30 days' notice; changes take effect at your next renewal.
8. 5.8 Disputes. Billing errors must be reported within 60 days of the invoice date.
9. 5.9 Publicity. With your prior written consent, we may identify you as a Customer and use your name and logo.

6. Customer Data, Carrier Data, and Data Rights

1. 6.1 Your ownership. As between the parties, you own Customer Data. You grant Dollar Traq a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, display, and create derivative works of Customer Data solely to provide, secure, support, and improve the Services, generate Aggregated Data, comply with law, and as you otherwise instruct.
2. 6.2 Our ownership. Dollar Traq owns all right, title, and interest in the Services, Dollar Traq Data, Aggregated Data, and Output structure and formats.
3. 6.3 Carrier Data and the network. Carrier Data that you submit may be combined with data from other Customers and Information Providers to maintain a single carrier record and generate Trust Scores and fraud signals available to all Customers.
4. 6.4 Competitively sensitive information. We treat non-public rates, margins, shipper identities, lanes, volumes, and carrier lists as your Confidential Information. We do not disclose one Customer's non-public pricing or shipper information to another Customer.
5. 6.5 Affiliate firewall. Customer Data is not disclosed to, accessed by, or used for the benefit of any freight brokerage, forwarder, or carrier owned, operated, or controlled by Dollar Traq's founders, officers, or Affiliates.
6. 6.6 Aggregated Data. We may create, use, and disclose Aggregated Data for any lawful purpose during and after the term, including benchmarks, fraud models, industry reports, and product development.
7. 6.7 AI training. We may use Customer Data to train and evaluate Dollar Traq's proprietary models only in de-identified form or with your written consent. We do not permit third-party AI model providers to train on your data.
8. 6.8 Your responsibilities for data. You are responsible for the legality, accuracy, and rights in Customer Data and for obtaining all consents and providing all notices required to collect and share personal information.
9. 6.9 Data Processing Addendum; service-provider terms. To the extent Customer Data includes personal information subject to U.S. state privacy laws, Dollar Traq acts as your service provider or processor, and the Data Processing Addendum is incorporated.
10. 6.10 Return and deletion. For 30 days after termination you may export Customer Data. Thereafter we delete Customer Data within 90 days, subject to routine backups and legally required retention.

7. License and Acceptable Use

1. 7.1 License. Subject to these Terms and payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the term to access and use the Services and Dollar Traq Data for your internal business purposes.
2. 7.2 Restrictions. You will not copy, scrape, resell, sublicense, reverse engineer, use the Services to build competing products, violate applicable communications laws, submit false information, harass or threaten Carriers or Drivers, impersonate another person, interfere with the Services, or violate export, sanctions, or anti-corruption laws.
3. 7.3 Monitoring and enforcement. We may monitor use of the Services for security, compliance, and product-improvement purposes, investigate suspected violations, remove content, and cooperate with law enforcement.

8. Third-Party Services and Integrations

1. 8.1 Authorization. When you connect a third-party system, you authorize Dollar Traq to access, retrieve, transmit, and act on data in that system on your behalf within the scopes you grant.
2. 8.2 Your responsibility. Third-party services are governed by their own terms and privacy policies. We do not warrant or support them.
3. 8.3 Carrier-authorized data. ELD and telematics location data is obtained only with the Carrier's authorization through its telematics provider or our aggregation partner.
4. 8.4 App stores. Mobile applications are also subject to the Apple App Store and Google Play terms.

9. AI Features

1. 9.1 Nature of AI. AI Features are probabilistic. Output may be inaccurate, incomplete, out of date, biased, or inconsistent and may misread documents or misidentify parties.
2. 9.2 Human review. AI Features are designed so that actions affecting third parties require approval by your personnel unless you deliberately enable an automation setting. You will review Output for accuracy before relying on it.
3. 9.3 Configurations. You are responsible for the guardrails, thresholds, prompts, scripts, and feature toggles you configure.
4. 9.4 Ownership. As between the parties, you own Output generated from your Customer Data to the extent permitted by law; Dollar Traq owns the AI Features, models, prompts, templates, and Trust Scores.
5. 9.5 Model providers. Output may be generated using models hosted by third-party providers under agreements that prohibit them from training on your data and that require confidentiality and security.
6. 9.6 Automated decision-making laws. Where laws regulate automated decision systems, the Customer is the deployer making the final decision and Dollar Traq provides decision-support tools.

10. Intellectual Property; Feedback

1. 10.1 Reservation. Except for the licenses expressly granted, all rights in the Services, Dollar Traq Data, documentation, trademarks, and Aggregated Data are reserved to Dollar Traq and its licensors.
2. 10.2 Feedback. If you provide suggestions, ideas, or feedback, you assign to Dollar Traq all rights in them, and we may use them without restriction or compensation.
3. 10.3 Copyright complaints. Send notices of claimed copyright infringement to legal@dollartraq.com with the information required by 17 U.S.C. § 512(c)(3).

11. Confidentiality

1. 11.1 Definition. Confidential Information means non-public information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential.
2. 11.2 Obligations. The recipient will use Confidential Information only to perform under the Agreement, protect it with at least reasonable care, and disclose it only to authorized personnel, Affiliates, advisors, and subprocessors who need to know.
3. 11.3 Duration; remedies. These obligations last for the term and five years thereafter, indefinitely for trade secrets and personal information.

12. Security

1. We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the data we process. A SOC 2 examination is in progress. We will notify you without undue delay, and in any event within 72 hours, after confirming a security incident that compromises Customer Data.

13. Term, Termination, and Suspension

1. 13.1 Term. These Terms begin when you first accept them and continue until all subscriptions expire or are terminated and your account is closed.
2. 13.2 Termination for convenience. You may cancel a monthly subscription at any time from your account settings or by written notice; cancellation takes effect at the end of the current billing period.
3. 13.3 Termination for cause. Either party may terminate on written notice if the other party materially breaches and fails to cure within 30 days, or 10 days for non-payment.
4. 13.4 Suspension. We may suspend all or part of the Services immediately where necessary for security, legal, payment, compliance, or FMCSA-authority reasons.
5. 13.5 Effect. Upon termination, your licenses end, you must stop using the Services and Dollar Traq Data, delete or return Confidential Information, and pay all amounts accrued.

14. Warranties and Disclaimers

1. 14.1 Mutual. Each party represents that it has authority to enter into these Terms and that doing so does not violate any other agreement.
2. 14.2 Dollar Traq. We warrant that the Services will perform materially in accordance with the documentation and that we will not materially degrade the security of the Services during the term.
3. 14.3 Information Providers and data accuracy. Dollar Traq does not warrant the accuracy, completeness, currency, or reliability of Carrier Data, Public Regulatory Data, insurance information, identity verification results, tracking data, Trust Scores, fraud signals, incident reports, rate benchmarks, or Output.
4. 14.4 No guarantee against fraud or loss. The Services reduce, but cannot eliminate, the risk of freight fraud, double brokering, identity theft, cargo theft, insurance lapse, and non-performance.
5. 14.5 General disclaimer. Except as expressly stated in Section 14.2, the Services, Dollar Traq Data, and Output are provided "as is" and "as available."

15. Indemnification

1. 15.1 By you. You will defend, indemnify, and hold harmless Dollar Traq, its Affiliates, and their officers, directors, employees, contractors, and agents from claims arising from your use of the Services or Dollar Traq Data, Customer Data, breach of these Terms or law, shipments and transportation contracts, DT Pay transactions, and actions taken by AI Features within configurations you enabled.
2. 15.2 By Dollar Traq. We will defend you against certain third-party intellectual property claims relating to the Services as provided by us and used in accordance with these Terms.
3. 15.3 Procedure. The indemnified party must give prompt notice, allow the indemnifying party to control the defense and settlement, and cooperate at the indemnifying party's expense.

16. Limitation of Liability

1. 16.1 Exclusion of certain damages. To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, or data.
2. 16.2 Cap. Dollar Traq's total cumulative liability arising out of or relating to the Agreement will not exceed the greater of the fees paid by you for the Services giving rise to the claim in the preceding 12 months or $1,000.
3. 16.3 DT Pay. For claims relating to DT Pay, Dollar Traq's total liability will not exceed the DT Pay fees paid to Dollar Traq for the transaction(s) giving rise to the claim.
4. 16.4 Trials, betas, and free services. For free trials, beta features, and services provided without charge, Dollar Traq's total liability will not exceed $100.
5. 16.5 Exceptions. The exclusions and caps do not apply to indemnification obligations, breach of confidentiality, payment obligations, certain prohibited uses, or liability that cannot be limited by law.
6. 16.6 Basis of bargain. The parties agree that these limitations reflect a reasonable allocation of risk and are an essential basis of the bargain.

17. Dispute Resolution; Arbitration; Class Action Waiver; Governing Law

1. 17.1 Informal resolution first. Before starting arbitration or litigation, the complaining party must send a written notice of dispute. The parties will negotiate in good faith for 60 days.
2. 17.2 Binding arbitration. Any unresolved dispute arising out of or relating to the Agreement, Services, Dollar Traq Data, or relationship between the parties will be finally resolved by binding arbitration administered by the American Arbitration Association.
3. 17.3 Class action and jury waiver. All claims must be brought in a party's individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. To the extent any dispute proceeds in court, each party waives trial by jury.
4. 17.4 Mass arbitration. If 25 or more similar demands are filed by or with the assistance of the same or coordinated counsel, they will be administered in batches of up to 25.
5. 17.5 Exceptions. Either party may bring an individual claim in small-claims court, seek temporary or preliminary injunctive relief in court, or report matters to government agencies.
6. 17.6 Governing law and venue. The Agreement is governed by the laws of the State of Illinois and applicable U.S. federal law. Subject to arbitration, specified Illinois courts have exclusive jurisdiction.
7. 17.7 Time limit. Any claim must be filed within one year after it accrues, unless a longer period is required by law.

18. Changes to the Terms

1. We may update these Terms. For material changes we will give at least 30 days' notice by email to your account email or by prominent notice in the Services. Changes do not apply retroactively.

19. General

1. 19.1 Notices. Legal notices to Dollar Traq must be sent to legal@dollartraq.com and to Dollar Traq Corp, Attn: Legal, Suite 304, 1560 Wall Street, Naperville, IL 60563.
2. 19.2 Assignment. You may not assign or transfer the Agreement without our written consent, subject to the exceptions described in these Terms.
3. 19.3 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
4. 19.4 Export and sanctions. You will comply with U.S. export-control and sanctions laws and represent that you and your principals are not designated on any U.S. government restricted-party list.
5. 19.5 Government users. The Services are "commercial computer software" and "commercial computer software documentation" under FAR 12.212 and DFARS 227.7202.
6. 19.6 Relationship. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, franchise, fiduciary, or employment relationship.
7. 19.7 Third-party beneficiaries. Except for the specifically identified beneficiaries in these Terms, there are no third-party beneficiaries.
8. 19.8 Severability; waiver. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remainder continues in effect.
9. 19.9 Entire agreement. The Agreement is the entire agreement about its subject matter and supersedes all prior or contemporaneous proposals, representations, and agreements.
10. 19.10 Interpretation. Headings are for convenience. "Including" means "including without limitation."
11. 19.11 Audit. On 10 business days' notice, no more than once per year, we may audit your use of Dollar Traq Data to verify compliance with Sections 3.3 and 7.2.

PART 2 — PRODUCT-SPECIFIC TERMS

These Product-Specific Terms apply when you use the product described and supplement Part 1. In a conflict, the more specific provision controls for that product.

A. Sentinel Carrier Intelligence and Trust Scores

1. A.1 What Sentinel does. Sentinel maintains a carrier intelligence database and generates Trust Scores, tiers, hard-stop flags, and change alerts.
2. A.2 Methodology. Scoring uses exposure-normalized crash and violation math, published FMCSA intervention thresholds, authority-history rules, insurance status, identity-consistency checks, and data-confidence caps.
3. A.3 Locked hard-stops. Certain flags reflecting an unsatisfactory or conditional FMCSA safety rating, an out-of-service order, revoked, inactive, or pending authority, or insufficient insurance are locked.
4. A.4 Nature of a score. A Trust Score is Dollar Traq's opinion, generated by software, about the risk indicated by available data. It is not an FMCSA safety rating, certification, or guarantee.
5. A.5 No duty to investigate. Dollar Traq does not audit Carriers, inspect equipment, interview references, or verify facts beyond the automated and producer-response checks described in the documentation.
6. A.6 Your carrier standard. You will maintain and apply your own written carrier-selection standard.
7. A.7 Display to Carriers. You may tell a Carrier that it did not meet your standard, but may not publish or distribute Trust Scores or Carrier Data outside your organization.

B. Carrier Onboarding, Packets, E-Signatures, and Monitoring

1. B.1 Packets. You may configure onboarding packets containing agreements, questionnaires, document requests, and acknowledgments. You are solely responsible for their content, legality, and enforceability.
2. B.2 Electronic signatures. Signatures captured through the Services are intended to be valid electronic signatures under the E-SIGN Act and UETA.
3. B.3 Tax and sanctions checks. Where enabled, we validate taxpayer identification numbers and screen Carriers and their principals against sanctions lists.
4. B.4 Monitoring. Where your plan includes monitoring, we monitor attached Carriers for changes in authority, insurance filings, safety ratings, out-of-service orders, and identity-consistency indicators.
5. B.5 Imports from other platforms. If you ask us to import documents or data from another platform, you represent that you are authorized under that platform's terms to do so.

C. AI-COI Insurance Verification

1. C.1 Process. On your request, we send up to three email requests to the insurance producer listed on the Carrier's certificate to confirm policy and coverage information.
2. C.2 Limits. A certificate of insurance is evidence that coverage existed on the date of issuance; it is not a policy and does not confer rights on the certificate holder.
3. C.3 Producer communications. We send verification requests in your name and ours and may provide the producer with the Carrier's identifying information and vehicle identifiers.

D. Tracker, Driver App, and ELD/Telematics

1. D.1 Consent chain. Before assigning a load for tracking, you will ensure that the Carrier has agreed to tracking and that the Driver will accept the Driver Terms in the app.
2. D.2 Location collection. The Driver App collects precise location, including in the background, from load assignment through close-out, and requires "Always" location permission to progress a trip.
3. D.3 Anti-fraud documentation. The Driver App accepts live camera captures and may require VIN, tractor, trailer, cargo photographs, geofenced arrival confirmations, one-time passcodes, and proof-of-delivery images and signatures.
4. D.4 Accuracy. GPS and network location can be inaccurate, delayed, spoofed, or unavailable. Tracking data is provided for visibility and fraud detection.
5. D.5 Driver safety. You will not require or encourage Drivers to interact with the app while driving.

E. Scout, Voice Agents, Telephony, and Messaging

1. E.1 Numbers. We may provision telephone numbers for your use. Numbers remain Dollar Traq's unless you request porting at termination and applicable rules permit it.
2. E.2 You are the caller. For outbound calls and messages initiated through the Services, you are the sender and caller for applicable communications laws and will obtain and document all required consents.
3. E.3 Inbound screening. Inbound calls may be answered by a voice agent that verifies the caller against the carrier database, checks fraud indicators, and stores results and summaries to your dashboard.
4. E.4 Messaging registration. Application-to-person messaging requires registration with carriers and messaging platforms.
5. E.5 Fees and limits. Telephony and messaging are billed per the Fee Schedule and subject to volume limits, carrier filtering, and rate limits.
6. E.6 SMS program terms for recipients. Dollar Traq and its Customers send transactional messages and, only with consent, informational or marketing messages. Reply STOP to cancel and HELP for help.

F. Fleetra, Vault, and Connected Mailboxes

1. F.1 Mailbox access. When you connect a mailbox, we access it through an email-integration provider within the scopes you authorize and process messages and attachments according to the permitted workflows.
2. F.2 Sending on your behalf. Messages sent from your mailbox by the Services are your communications. You are responsible for their content and recipients.
3. F.3 Extraction. Vault extracts structured data from documents and messages. Extraction is probabilistic and may misread or omit fields.
4. F.4 Fleetra assistant. Fleetra answers questions and executes workflows using Customer Data and Dollar Traq Data within your permissions.

G. Rate

1. Rate provides benchmarks, rate memory from your own history, and negotiation suggestions derived from licensed third-party market data, your own data, and Aggregated Data. Benchmarks are informational and may be stale or unrepresentative.

H. DT Pay — Conditional Payment Release

1. H.1 Overview. DT Pay lets a Customer or guest broker fund a payment for a specific shipment that is released to the Carrier when selected release conditions are met.
2. H.2 Roles. The Payment Processor receives, holds, and transmits all funds under its own regulatory licenses and account agreements. Dollar Traq does not receive, hold, control, or take title to funds.
3. H.3 Processor agreements. To use DT Pay, each Payer and Payee must register a connected account with the Payment Processor and agree to applicable processor agreements.
4. H.4 Identity verification. Payers and Payees must complete Know-Your-Business and Know-Your-Customer verification, sanctions screening, and additional checks where required.
5. H.5 Release conditions. The Payer selects release conditions for each payment. When conditions are met, Dollar Traq instructs the Payment Processor to release funds.
6. H.6 Holds and reversals. Dollar Traq may delay, hold, or instruct the Payment Processor to reverse a release where fraud, identity theft, double brokering, sanctions, chargebacks, legal demands, or breaches are reasonably suspected.
7. H.7 Fees. Current DT Pay fees include a 1.2% platform fee for subscribed Customers, a 2.0% platform fee for pay-per-use payments by non-subscribed Payers, a 2.9% card funding surcharge, and a 1% instant-payout fee.
8. H.8 Payer obligations. The Payer represents that it is authorized to use the funding source and that the shipment and Payee are genuine.
9. H.9 Payee obligations. The Payee represents that it is the motor carrier that performed the transportation and holds active authority and insurance.
10. H.10 Disputes between Payer and Payee. Disputes about shipments, damage, accessorials, detention, or amounts owed are between the Payer and Payee.
11. H.11 Prohibited use. DT Pay may not be used for unrelated payments, money laundering, gambling, or sanctioned persons or jurisdictions.
12. H.12 Errors and unclaimed funds. Report suspected errors within 60 days. Funds that cannot be delivered will be returned to the Payer or handled as required by law.
13. H.13 Beneficiary. The Payment Processor is a third-party beneficiary of this Section H.

I. API, Integration Partners, and Browser Extension

1. I.1 API. API access is licensed for your internal use to display Dollar Traq Data and exchange Customer Data with your own systems.
2. I.2 Browser extension. The extension reads carrier identifiers on transportation-management pages you view to display Sentinel information and does not collect browsing history or unrelated page content.

J. Network Incident Reports and Carrier Dispute Process

1. J.1 Reports. Customers may submit incident reports about a Carrier involving double brokering, identity theft, hostage loads, stolen cargo, trailer misuse, back-solicitation, documented claims, insurance or equipment misrepresentation, no-show or abandonment, and other documented fraud.
2. J.2 Standards. Reports must be first-hand, made in good faith, factually accurate, supported by documentation, submitted within 12 months of the incident, and not made to gain leverage in a commercial dispute.
3. J.3 Carrier response and dispute. The subject Carrier may respond to a report or Trust Score and may dispute it at disputes@dollartraq.com. Disputes are acknowledged within 5 business days and resolved within 30 days, subject to one extension.
4. J.4 No coordinated action. Each Customer decides independently whether to work with a Carrier. Customers may not use reports to organize coordinated refusals to deal with Carriers or fix compensation.
5. J.5 Responsibility. You are solely responsible for your reports and will indemnify Dollar Traq for claims arising from them.

PART 3 — CARRIER AND DRIVER TERMS

These terms apply to Carriers, dispatchers, and Drivers who use the Services without a paid subscription.

P3.1 No charge

Dollar Traq does not charge Carriers or Drivers to onboard, verify, claim a profile, use the Driver App, or receive payment through DT Pay, other than optional paid features disclosed before election.

P3.2 Authority and accuracy

You represent that you are authorized to act for the Carrier, that its authority, insurance, and equipment are accurately represented, and that submitted documents are genuine and unaltered.

P3.3 Sharing your information

By completing a packet or verification, you direct us to share your packet, documents, verification results, and compliance status with the Customer.

P3.4 Identity verification and biometrics

You may be asked to verify identity with a government ID and live selfie. You will receive a biometric notice and be asked for written consent before capture.

P3.5 Location

By accepting a tracked load in the Driver App, you consent to collection of your device's precise location, including in the background, from assignment through close-out.

P3.6 Driver App conduct

Do not use the app while driving. Capture photographs only of the equipment, cargo, and documents for the assigned load.

P3.7 Trust Scores and reports

You acknowledge that Dollar Traq generates Trust Scores and displays Customer reports about Carriers and that you have the right to respond and dispute them.

P3.8 DT Pay Payee terms

If you receive payment through DT Pay, the DT Pay terms apply to you as Payee.

P3.9 Communications

You consent to receive transactional calls and text messages at the number you provide or that a Customer provides for you.

P3.10 License and restrictions

You receive a limited, revocable license to use the Services for your own carrier operations.

P3.11 Liability

Services provided without charge are subject to the $100 liability cap in Section 16.4, and DT Pay claims are subject to Section 16.3.

PART 4 — ELECTRONIC COMMUNICATIONS AND E-SIGN CONSENT

P4.1 Consent

By accepting these Terms you consent to receive electronically all communications, agreements, notices, disclosures, invoices, receipts, statements, verification requests, and records relating to the Services.

P4.2 Delivery

We deliver Communications by email, text message, push notification, or by posting in the Services. A Communication is deemed received when sent or posted.

P4.3 Hardware and software

You need a device with Internet access, a current browser or the Driver App, a valid email address or mobile number, and the ability to view and save PDF files.

P4.4 Withdrawing consent; paper copies

You may withdraw consent by writing to legal@dollartraq.com. You may request a paper copy of a Communication within 180 days of delivery.

P4.5 Keeping your information current

You will keep your email address and mobile number current.

P4.6 Signatures

Clicking "I agree," typing your name, drawing a signature on screen, entering a one-time passcode, or otherwise indicating acceptance constitutes your electronic signature.